I have had an exceptional experience working with the Somerset at Towson staff. Not only were they professional and well spoken, but I also felt that the experience was tailored to me and individualized. Considering this was my first apartment, I had several questions. They were patient and understanding; I could not have asked for a more enjoyable experience.
As a tenant for 2 years, I have been more than pleased with Somerset At Towson. I was drawn to the spacious apartments, the amenities, location and community living that Somerset had to offer. The location is perfect for me and close to 695 making it easy to commute just about anywhere! The rooms of the apartments are among the largest I've encountered.
The staff here is professional, friendly, and have always made me feel as though they took my best interests into consideration. The team here is very proactive in addressing the needs of their residents effectively rather than taking the easy approach... Maintenance here is prompt in servicing the apartment and highly skilled and I've never had to wait longer than a day for service.
This complex has pretty much set a new standard with me for apartment living!
I appreciate the great customer service provided over the past year. If not for Edith, I would've never moved in. Edith took the time to show me around the property, and totally sold me on how happy she was there. Her great attitude and patient demeanor helped calm my nerves, as I was totally new to Maryland. I immediately felt comfortable and certain about my decision to sign the lease and move in.
I've lived in multiple apartments in Towson over the past five years and I can honestly say my experience during the two years at Somerset at Towson was my best. The staff were always respectful and helpful, and maintenance was timely in responding to requests. Based on my experience, I have already recommended this apartment complex to friends.